These terms apply to paid NibNexus services, invoices, digital products, Nexway licence terms, and related fulfilment.
NibNexus does not automatically renew a licence or make recurring charges. Every new licence term, extension, package change, additional user, or additional device requires a separate order and the customer's express payment.
Quotation-Led Services
Writing, research, administrative, and similar manual services are reviewed before acceptance. The final scope, amount, delivery expectations, and any milestones are stated in a quotation or invoice.
Submitting an inquiry does not create an obligation to pay and does not require NibNexus to accept the work. Work begins only after the relevant scope is accepted and the required invoice or milestone payment is confirmed.
Nexway Licence Orders
Nexway access is sold as a fixed licence term for the selected package, user, and device. The core installer alone does not unlock paid modules.
When a licence expires, access and term-based support may end. Continued access requires a new order. A different package, user, or device also requires a new licence unless a written exception is provided.
Current Prices
The authoritative price is the amount shown on the current product page, accepted quotation, or issued invoice at the time the order is placed. Earlier catalog prices do not override an accepted current invoice.
All payment amounts should be reviewed before confirmation. NibNexus will not increase an already confirmed transaction without a new customer-approved invoice or order.
Payment Channels
Payments may be collected through an official PayMongo checkout, QR Ph, supported e-wallet, or another channel explicitly identified by NibNexus. Customers should pay only through the exact checkout or invoice reference supplied for the order.
NibNexus is not responsible for payments sent to an unrelated account, altered link, fake page, or unverified recipient.
Manual Fulfilment
Payment confirmation and fulfilment are separate steps. Nexway licences are generated manually. After confirmed payment and receipt of the required licence information, the current target is to provide the licence and activation instructions within 24 hours.
Manual services and custom digital outputs follow the delivery or milestone schedule stated in their quotation, invoice, or written scope.
Cancellations and Refunds
Requests are reviewed according to payment status, work already performed, digital access or licence details already delivered, third-party payment status, and applicable consumer requirements. A request does not automatically guarantee a refund.
Duplicate, failed, or mismatched payments should be reported with the order or invoice reference. Any approved refund follows the original payment channel when reasonably available and may depend on the payment provider's processing time.
Beta Product Notice
Nexway is currently a beta product. Features, reports, compatibility, interface details, package composition, future prices, and support coverage may change for future orders. Changes do not authorize an automatic charge.
Users remain responsible for validating records, reports, exports, and backups before official use.
Contact
For an invoice, payment, licence, or fulfilment concern, use the inquiry form and include the relevant order, invoice, or payment reference when one exists.